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Thomas Ashton Institute for Risk and Regulatory Research

Workplace violence and aggression – employees on the frontline

31 January 2024

Workplace violence and aggression (WVA) is a serious social issue with profound negative consequences for individuals, teams, organisations, and society.

Image of people conducting a survey in front of a shop selling food.

The risk of WVA from the public (third parties) is a growing concern, with evidence indicating that incidents increased during the COVID-19 pandemic. Even 'after' COVID (after pandemic restrictions have ended), increased rates of WVA have meant that retailers and other organisations have begun to equip their staff with body-worn cameras in an attempt to reduce incidents.

In this article, published by Policy@Manchester, Dr Kara Ng and Professor Sheena Johnson from the Thomas Ashton Institute outline their work with the Violence and Aggression Research Network (VARN) and make proposals for updated policy to support employers and individuals.

Read the blog post: 

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