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Thomas Ashton Institute for Risk and Regulatory Research

Workplace violence can have a depressing effect on HGV drivers

21 November 2024

Reports suggest that work-related violence in the UK is rising. Professional drivers, in particular, are feeling the brunt of this shift. Their work is increasingly coming with a heightened level of risk, with drivers experiencing an above-average workplace violence rate, according to an HSE report. But what does this violence actually look like?

The latest research article, "Workplace Violence Can Have a Depressing Effect on HGV Drivers," sheds light on the alarming rise of work-related violence in the UK, particularly affecting professional drivers. This comprehensive study, highlighted by Professor Sheena Johnson, reveals that HGV drivers are increasingly subjected to both interpersonal and impersonal violence, significantly impacting their mental health and job satisfaction. According to the Health and Safety Executive (HSE), drivers face above-average rates of workplace violence, which includes physical threats and abuse from customers and the general public. This hostile work environment contributes to anxiety, depression, and reduced job satisfaction, leading some drivers to consider early retirement.

The research underscores the dual nature of the violence faced by drivers. Interpersonal violence involves direct threats and abuse, while impersonal violence stems from employer pressures that encourage unsafe driving practices, such as driving while fatigued. Despite regulations designed to protect workers, economic pressures on haulage firms often lead to the disregard of these safety rules, exacerbating the problem.

To address these issues, the article calls for a cultural shift within organisations. It advocates for encouraging drivers to report incidents of abuse without fear of retribution and ensuring that appropriate support systems are in place. By fostering a workplace culture that prioritises safety and well-being, businesses can help mitigate the adverse effects of workplace violence on HGV drivers.

This research is a crucial step towards raising awareness and prompting action to protect the mental health and safety of those who keep our transport systems running. Professor Sheena Johnson, one of the leads of the Violence and Aggression Research Network (VARN) at the Thomas Ashton Institute, is at the forefront of this initiative. VARN is dedicated to understanding and addressing work-related violence across various sectors, promoting safer and healthier work environments.

For more insights and detailed findings, read the full article on Motor Transport.

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